Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a key member of our store, you will be responsible for merchandising, stocking products, cashiering, and ensuring a clean and organized shopping environment. Your dedication to providing exceptional customer service and working collaboratively with our team will enhance the overall shopping experience for our customers.

Responsibilities

• Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
• Process customer purchases, maintain cleanliness, and organize product displays.
• Provide excellent customer service and assist shoppers during their visit.
• Communicate effectively with team members and store management.
• Offer feedback on products, inventory, and operational issues.
• Participate in inventory counts and ensure accuracy.
• Follow cash management policies to minimize discrepancies.
• Adhere to company policies for document security and confidentiality.

Qualifications

• Minimum age requirement of 18 years.
• Proficiency in customer service and cash register operation.
• Ability to use various equipment like hand jacks and floor scrubbers.
• Experience in general cleaning tasks and adherence to company standards.
• Strong communication skills, both verbal and written.
• Capability to work independently and as part of a team.
• Detail-oriented, organized, and capable of multitasking efficiently.
• Compliance with state and local regulations related to alcohol sales.

Education and Experience

• High School Diploma or equivalent, previous retail experience preferred.
• Combination of education and relevant experience.

Benefits

Joining Aldi means access to competitive wages and a comprehensive benefits package, which includes a 401(k) plan, insurance coverage, paid time off, parental leave, and more. We are committed to offering equal opportunities to all applicants and employees.