Customer Service Associate

  • Avis Budget Group
  • Hanover, MD
  • time-alarm-solid 04-26-2024

Job Description

We are looking for a dedicated Customer Service Associate to join our team at Avis Budget Group. As a Customer Service Associate, you will play a key role in ensuring our customers have a positive experience by assisting them with the return of rental vehicles. You will greet customers, manage vehicle details, and provide excellent customer service throughout the process.

Responsibilities

  • Greet and assist customers with the return of rental vehicles.
  • Record vehicle details such as mileage, gas levels, and any damages.
  • Enter information accurately into our computer system.
  • Provide outstanding customer service at all times.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills including typing and data entry.
  • Effective verbal communication abilities.
  • Flexibility to work various shifts and willingness to work outdoors.
  • Previous retail customer service experience preferred.

Benefits

  • Bi-weekly pay.
  • Comprehensive on-the-job training and skill development.
  • Paid time off and insurance benefits.
  • Opportunity for tax-free transportation or parking benefits.
  • Retirement benefits and employee discounts.