Customer Service Associate

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are looking for a Customer Service Associate to join our dynamic team at Avis Budget Group. As a valued member of our enterprise, you will play a crucial role in ensuring customer satisfaction by assisting with the return of rental cars and providing exceptional service.

Responsibilities

  • Assist customers with the return of rental vehicles.
  • Meet and greet customers in a friendly and professional manner.
  • Record mileage, gas levels, and any damages to vehicles accurately.
  • Check vehicles into our computer system efficiently.
  • Provide excellent customer service throughout the interaction.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills including typing and data entry.
  • Effective verbal communication skills.
  • Willingness to work outdoors and flexibility for all shifts.
  • Previous retail customer service experience is a plus.

Perks

  • Bi-weekly pay.
  • Full on-the-job training.
  • Paid time off.
  • Medical, dental, and other insurance benefits.
  • 401k retirement benefits.
  • Employee discounts on car rentals and purchases.