Customer Service Representative

Job Description

We are looking for a Customer Service Representative to join Avis Budget Group. This role involves assisting customers in the return of rental cars, providing exceptional service, and ensuring the smooth process of vehicle check-in. As a valued team member, you will have the opportunity to contribute to our enterprise's success and customer satisfaction.

Responsibilities

• Assist customers with vehicle returns, including key handling, mileage recording, and processing paperwork.
• Deliver outstanding customer service to ensure a positive experience.
• Perform vehicle check-in procedures efficiently and accurately using computer systems.

Requirements

• High School Diploma or equivalent.
• Valid Driver’s License.
• Basic computer skills for data entry.
• Strong verbal communication abilities.
• Flexibility to work various shifts and outdoors.
• Retail customer service experience preferred.

Benefits

• Competitive pay rate of $18.86/hour.
• Retention Bonus of up to $1000.
• Bi-weekly pay schedule.
• Comprehensive training and professional development opportunities.
• Health, dental, and other insurance benefits.
• Retirement benefits and employee discounts.